Our values

What makes us stand out

As a corporate division of Bertelsmann we follow the Bertelsmann Essentials. These set out the aims and basic values for all employees, managers and shareholders for all corporate divisions. At arvato, we have integrated these essentials into an individual corporate understanding – our arvato DNA. Innovation, customer focus, performance and people form the basis of this DNA. 

Innovation

We allow innovation to flourish through creativity, experimentation, adaptation and the exchange of ideas.

Customer focus

We always concentrate on the customer and the customer‘s business, requirements and objectives.

Performance

We deliver top quality to our customers and we are efficient and cost-conscious. We are fast and competitive and we continuously seek to optimise our structures and processes.

People

It is our people that make us successful and we see the people who work for us as our own capital.